Contact us

Telephone

You are welcome to reach us at the following telephone number:
+49 771 60240368​

Office hours

Monday-Wednesday: 10:00-19:00 clock
Thursday: 10:00-12:00 clock
Friday:10:00-19:00 clock

E-Mail

We will answer your questions as soon as possible by email.
info@howana-reitsportartikel.de

If you have any questions, requests or suggestions, or something has changed, you are welcome to call us, fill out the contact form below or perhaps we have already been able to answer your question under the FAQs.

FAQ

Before you send us an e-mail, you are welcome to check whether we have already been able to answer your question under FAQ.

Gibt es einen Mindestbestellwert?

No, we do not have a minimum order value.
But from a purchase value of 100 €, shipping within Germany is free.

Wie lange kann ich meine bestellte Ware zurücksenden?

You have a 30-day money back guarantee with us. The only condition: the goods must be unused and unpolluted. Click herefor further information on cancellation and return.

Wie viel Euro betragen die Versandkosten?

The shipping costs are € 4.99 and the goods will be shipped via DHL. Delivery time is 4-5 working days.

Kann ich auch einen individuellen Stirnriemen anfordern?

We also offer you the option of customizing your browband for an extra charge. You can choose the color of the leather and snap fasteners, as well as the color of the pearls. Please contact us and we will discuss the details.

Fallen die T-Shirts eng aus?

The Erectly Shirts are normal in size. However, you should make sure that they fit tightly, as this is the only way to achieve the effect. If you fluctuate between two sizes, it is better to order the smaller size.

Muss ich beim Tragen des T-Shirts etwas beachten?

You achieve the best effect when the t-shirt is in the waistband of the breeches. Since there is a strong pull on the T-shirt due to the integrated rubber bands, the breeches offer the T-shirt a better fit.

Wie lange darf ich das T-Shirt tragen?

In principle, you can wear the t-shirt every day, but we do not recommend wearing it for several hours at a time. The reason is as follows: The T-shirt should remind you of an upright posture, but the goal is that this posture is memorized in you so that you can sit upright even without a T-shirt.

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